At Darwin Day Surgery, your safety and quality of care are our main priorities.
Please see below for more details:
In January 2013, the Australian Government introduced a new scheme requiring all Australian health services to be assessed under a new national accreditation program launched by the Australian Commission on Safety and Quality in Healthcare.
Darwin Day Surgery is assessed through Global Mark every three years for re-accreditation with the addition of yearly auditing against the 8 national standards. This assessment process involves the ongoing review of our performance, which in turn allows continuous improvement on patient services and care.
In October 2013, Darwin Day Surgery became the first health service in the Northern Territory to pass accreditation against all National NSQHS Standards. Following successful re-accreditation in 2016, we were awarded with 14 Met with Merit ratings. In 2019 and 2023 Darwin Day Surgery was able to meet the standards for recertification with the next accreditation assessment due in 2026.
Please refer to the National Safety and Quality Health Service Standards Fact Sheet for more information.
To further ensure we are delivering high quality services, we are also assessed against the International Standards Organisation (ISO 9001:2016), since 2007.
These additional standards cover our Quality Management Systems. ISO 9001:2016 sets out the criteria for a quality management system to help us improve our overall performance through sound development initiatives to enhance our patient satisfaction.
We are also safeguarding our patients by adhering to the Australian Standard AS/NZS 4187:2014 for reprocessing of reusable medical devices in health service organisations.
This is a critical component to ensure that hospitals correctly clean, disinfect and sterilise reusable instruments safely in order to prevent the risk of healthcare associated infections.
In response to the outbreak of COVID-19, all staff at Darwin Day Surgery undertake yearly hand hygiene assessments through the National Hand Hygiene Initiative which falls in line with the Australian Charter of Healthcare Rights.
For more information please see the Hand Hygiene for Patients and Carers brochure.
For more information on how we maintain our quality and safety standards, please refer to our Safety and Quality – Patient Information brochure.